Case Studies and White Papers

• Customer Satisfaction from "Bulletproof" Technology: Wilson County Public Library (PDF, 65K)
• RFID as a Tool for Collection Management for the Past Six Years...and Counting: UNLV (PDF, 59.2K)
• RFID Helps Manage the Flow of Library Materials (PDF, 59K)
• Emphasis on the Customer: Maricopa County Library (PDF, 64K)
• "Self-service keeps people moving... and it’s the way the world works today.": Orange County Library System, Florida (PDF, 59.2K)
• Maintaining High Satisfaction at a Lower Cost: Douglas County Libraries, Colorado (PDF, 59K)
• Designed for Productivity: Darien Public Library, Connecticut (PDF, 350K)
• How to Handle Explosive Growth and High Service Expectations: Chandler Public Library (PDF, 325K)
• Forward-Thinking Library's "Someday" Becomes "Today" for Adopting RFID Technology: Farmington Public Library (PDF, 128K)
• A Focus on Relationships and High Standards: Maricopa County (PDF 879K)
• Passing the Test: Mary Riley Styles Public Library (PDF, 2.6MB)
• The High-Tech, High-Touch Solution of 3M Digital MFM (PDF, 309K)
• Casting the Mold for the Library of the Future: UNLV (PDF, 392K)

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• At Addison Public Library, the 3M™ Integrated Disc Media Unlocker Leads to a “Dramatic” Increase in Self-Service (PDF, 190K)
• Using self-service check-in to boost staff productivity: Contra Costa County Library (PDF, 150K)
• "Location, Location, Location" Boosts SelfCheck™ System Usage Rates: Denver Public Library (PDF, 2.2M)
• Increasing Productivity Through Customer Self-Service: Sno-Isle Public Library (PDF, 120K)
• Harris County Case in Point (PDF, 122K)

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• Programmed Route Markers Increase Efficiency, Safety (PDF, 190K)
• WHAT'S UNDERGROUND - FAA, Atlanta International share lessons learned with latest runway project (PDF, 150K)
• Cable Locating with Passive Markers (PDF, 67k)
• Cable Locating, Past, Present and Future (PDF, 67K)
• Responding Quickly to Buried Cable Problems (PDF, 61K)
• Municipality Marks New Pipelines for Future Access (PDF, 122K)

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• Worth The Risk? (PDF, 78K)

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• RFID 101 (PDF, 371K)
• RFID 201 (PDF, 386K)
• RFID 301 (PDF, 423K)
• RFID 401 (PDF, 356K)
• RFID 501 (PDF, 140K)
• RFID 601 (PDF, 1.5M)

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